Hospitality Customer Service
$370.00
SKU 5021A
As an associate, you are the key to the company's success. Each associate makes a difference, no matter what part of the facility you work. Treating customers with respect is expected. This program discusses the general accepted customer service standards.
Key Words: Hospitality Customer Service, Standards, Company Representative, Friendly Courteous Service, Safety Video, Safety Training, Safety DVD.
Course Outline
- Hospitality Overview
- Preparing For and Conducting the Presentation
- Review Questions and Answers
- Attendance Record
Runtime: 7 Min.
WITH PURCHASE OF ANY ENGLISH DVD YOU WILL RECEIVE A FREE WRITTEN MATERIAL CD-Rom. The CD-ROM of written materials may include: Leaders Guides, Questions and Answers, Manuals, and Power Points. Contents vary depending on program.